OK. You should have had an e-mail by now, giving you delivery details. If you have not received this, check your inbox and, standard procedure these days, your spam folder.
If you have had no e-mail, there is a chance we have called and left a voicemail message so check your answer-phone or mobile voicemail.
If this is no good, try e-mailing or calling us (details below)
Of course, if you have had your notification e-mail and your goods are still overdue, first try to check your tracking information which will be on the e-mail we sent.
If this doesn't work, again try e-mailing us or, failing that call us on the number below and speak to one of our advisers.
Tel: 020 3697 9432 (9am-5pm Mon-Fri - 9am-4pm Sat)